Wordworks

Work through the RFQ and highlight questions / unknowns

Assigned to
Ian Parsons, Head Chef at Matogen Digital Ian P. Robyn, Project Manager at Matogen Digital Robyn
Due on

Comments & Events

Robyn, Project Manager at Matogen Digital
Project Overview with Functionality:
  • The Service Provider will be responsible for developing a "resources-first main website" - this would include a Main Website that seamlessly integrates visually and functionally with an innovative ECD literacy Resource Hub, as well as an LMS for training to support the resource material and potential micro-Apps for Android and iPhone to deliver Resource and LMS material.
  • The seamless integration should allow for one universal user login and provide one user experience.
Additionally, all platforms must be built to serve users who may have limited bandwidth and mobile device accessibility.
The development team will be required to provide extensive documentation for maintenance, version
control and future development.

The Website should be a CMS (like Wordpress) to allow for the Wordworks team to continue editing and
updating the site post-launch and should provide:
● Standard corporate information
● Registration / sign up forms connected with automated creation of user profiles for the Resource Hub
and the LMS, integrated with a CRM (like Salesforce) and mailing platform (like Mailchimp)
● A dedicated donation page using website form integrated with a payment gateway (like PayFast), CRM
(like Salesforce) and mailing platform (like Mailchimp) with a successful donation loop.
● User dashboard showing activity pulled from CRM (like Salesforce), as well as relevant content like:,
upcoming related events, accessed materials, other related material to be accessed (including for
purchase), face-to-face training or events completed, LMS lessons completed and started with progress,
related LMS courses to be accessed, and related community forums (ideally somehow tied to existing
Whatsapp groups).
● Partner dashboard that groups individual users, and tracks activity in the LMS and Resource Hub.
● Events management system including calendar, booking system with notifications (like Calendly),
payments and feedback on events. Attendance registration system at events needs to feed into CRM
(like Salesforce), and feedback to the User dashboard which links to the partner dashboard.
The Resource Hub’s primary users will be partners (Government, NGOs, Schools and ECD centres), as well
as individuals working with and caring for children under ten years old (teachers, parents, and after-school
practitioners) and will provide:
● Secure and stable storage for literacy materials with strategic structuring of databases for excellent
performance (despite potentially low internet bandwidth) including for mobile device and/or offline
access.
● Access to literacy materials and resources (PDFs, audio, video, slides/presentations, etc)
● Interactive material including audio and video
● Text-to-speech
● Some of material needs to link to a related course in the LMS (with some of the materials only accessible when the course is completed)

*Wordworks has already begun building an LMS on Moodle, while we would ideally continue with the existing platform, we would look for guidance on the best solution for seamless integration and future stability of the system.  * demo would be nice / wireframes and thinking 
The micro-Apps should be accessed on both Android and iPhone, and would need to include:
● A user-dashboard (with some of the functionality available on Website user dashboard)
Selected LMS courses and resources from the Resource Hub
● Fully integrated so that when LMS or Resource Hub are updated, the updates pull through to App/s
E-commerce: The Website, Resource Hub and LMS all need E-commerce functionality to accept payment.
Resources need to accept payment for electronic material and print (including shipping costs). The
Website needs to accept donations and tie into a donor management system incorporating CRM (like Salesforce) and mailing platform (like Mailchimp).
CRM (like Salesforce): integrate with all three platforms tracking resource assets and usage, LMS courses and usage (including progress and completion), events and face-to-face attendance (including completion), survey responses, purchases and donations, and other programme data. It should enable the Wordworks team to manage and track behaviour and interactions with users, as well as donors.
Essential requirements: all platforms must be SEO-driven, backed up and performance optimised.
Robyn, Project Manager at Matogen Digital
Robyn completed this to-do.