‹ Home
Exported

Wordworks

Robyn, Project Manager at Matogen DigitalIan Parsons, Head Chef at Matogen DigitalLaura Hurley, Designer, UX and Engagement Specialist at Matogen DigitalDavid Mundell, Developer at Matogen DigitalRonel van Heerden, Designer at UnfoldRoule Le Roux, Designer at UnfoldAnna van der Westhuizen, Project Manager at UnfoldJane Coombe, Strategic & Programme Consultant at WordworksRowen Ravera-Bauer, Technical advisor at WordworksJacqui Botha, Materials Design and Production Manager at WordworksXoliswa Shandu, Matogen DigitalThabisile Seme, Monitoring, Evaluation & Learning (MEL) Manager at WordworksAnnakie Gammon, Salesforce Consultant at WordworksJohnny Sheridan, Sales Boss at Matogen DigitalPatience Kudyatasa, QA Specialist
From the list: Ad-hoc

❏ Where do the logins go visually?

Robyn added this on
Assigned to
Xoliswa Shandu, Matogen Digital Xoliswa S.
Notes
Hey Xoliswa Shandu, Matogen Digital Xoliswa and Ian Parsons, Head Chef at Matogen Digital Ian heads up that there is something weird with the logins, I have added Jacs again but you cannot see it under users - video to show https://vimeo.com/1047454132/d36e613128?share=copy

Comments & Events

Xoliswa Shandu, Matogen Digital Xoliswa Shandu
I see Robyn, Project Manager at Matogen Digital Robyn , giving it a shot o my side as well to see what the issue may be.
Robyn, Project Manager at Matogen Digital 🙌
Notified 2 people
Xoliswa Shandu, Matogen Digital Xoliswa Shandu
It seems they have been added indeed because the email exists, so I believe once they check their email for the activation and login it should be fine.

If not then we may have to delete them in the Database and add them again from scratch.
Screenshot 2025-01-16 at 14.27.31.png 16.6 KB • Download
Notified 2 people
Ian Parsons, Head Chef at Matogen Digital Ian Parsons, Head Chef
Alternatively you could just create a password for them in the database and share that with them?
Xoliswa Shandu, Matogen Digital 100%
Notified 2 people
Robyn, Project Manager at Matogen Digital Robyn, Project Manager
Thanks Ian Parsons, Head Chef at Matogen Digital Ian and Xoliswa Shandu, Matogen Digital Xoliswa  I have asked Jacs to let me know if she does not receive a login email so if there's an issue there, we may need to revert to Ian's idea - thanks so much 
Notified 2 people
Robyn, Project Manager at Matogen Digital Robyn, Project Manager
Xoliswa Shandu, Matogen Digital Xoliswa and Ian Parsons, Head Chef at Matogen Digital Ian please note that Jacs let me know that she has not received the login - we'll need to move onto plan b 

Thanks!
Xoliswa Shandu, Matogen Digital 👍
Notified 2 people
Xoliswa Shandu, Matogen Digital Xoliswa Shandu
Hey Robyn, Project Manager at Matogen Digital Robyn and Ian Parsons, Head Chef at Matogen Digital Ian , 

Please see usernames and passwords[to be reset please]

Roule 
user: roule@unfold.co.za
pass: qak^hsb*v(wF*B95i3)FLlfN

Jacqui
user: jacqui@wordworks.org.za
pass: htiA(A&x5%FNEIodCOQS90z$

Ian
user: ian@digital.matogen.com
pass: 5^P)&n^bbuBlKVNhxt5MSbEf
Notified 2 people
Robyn, Project Manager at Matogen Digital Robyn, Project Manager
Xoliswa Shandu, Matogen Digital Xoliswa  we cannot reset passwords if the emails don't work - that is the issue I had so I am going to share these with people on a private ping to start 
Notified 2 people
Xoliswa Shandu, Matogen Digital Xoliswa Shandu
Robyn, Project Manager at Matogen Digital Robyn they will use these logins I shared, and they will be able to login.
Notified 2 people
Robyn, Project Manager at Matogen Digital Robyn, Project Manager
Xoliswa Shandu, Matogen Digital Xoliswa  okie dokes, are they visible in the system to be able update the passwords which is what I am flagging, how will they be able to reset their passwords if the emails don't work and the users are not visible
Notified 2 people
Xoliswa Shandu, Matogen Digital Xoliswa Shandu
I have added them in the database because I could not find them despite the error that they exist. So now they should exist globally on the site.

I have added them on the Learning site users admin section as well so they should be login fine. They can reset the password in admin if they wish for now while we look into the email issue.
Screenshot 2025-01-17 at 11.23.29.png 264 KB • Download
Notified 2 people