Wordworks

how do we store attendance form submissions / ratings on SF?

Notes
  • Question: how do we store attendance form submissions / ratings on SF? 
    • Put it on the service delivery record.
    • Add the option to add more questions. Might not be able to map all of it, so we’ll extract this data from GravityForms.


Comments & Events

Jane Coombe, Strategic & Programme Consultant at Wordworks
Thabisile Seme, Monitoring, Evaluation & Learning (MEL) Manager at Wordworks Thabisile - do you understand this question?  Can you please pick up with Annakie Gammon, Salesforce Consultant at Wordworks Annakie and Robyn, Project Manager at Matogen Digital Robyn  
Robyn, Project Manager at Matogen Digital
thanks Jane Coombe, Strategic & Programme Consultant at Wordworks Jane   - we discussed this in the Salesforce chat - I don't recall what was decided and have a feeling that we didnt actually finalise this decision. Thabisile Seme, Monitoring, Evaluation & Learning (MEL) Manager at Wordworks Thabisile Annakie Gammon, Salesforce Consultant at Wordworks Annakie  let me know if you want to chat/ how you want to go about this one, thank you 
Robyn, Project Manager at Matogen Digital
Thabisile Seme, Monitoring, Evaluation & Learning (MEL) Manager at Wordworks Thabisile and Annakie Gammon, Salesforce Consultant at Wordworks Annakie  any feedback for us here? Thank you 
Annakie Gammon, Salesforce Consultant at Wordworks
Attendance is captured as Service delivery records in SF. 
We did discuss ratings, but it has not been finalised and is not currently in Salesforce. 
  • How often will ratings be entered - at each "session" (i.e. per service delivery), or at the completion of a program (per program engagement)?
  • which fields/ metrics do you want to store in SF for the ratings?
Perhaps we can meet to go over this? I'm available next week Tue 1 April 1:00 - 3:00pm, or Thu 3 April 8:30 - 3:30pm
Robyn, Project Manager at Matogen Digital
Thanks Annakie Gammon, Salesforce Consultant at Wordworks Annakie  - appreciate your input  Ian Parsons, Head Chef at Matogen Digital Ian  would you like to go over this next week or would you prefer having this chat a little later?