✔ Database (Customer Relationship Management / Monitoring, Evaluation, Reporting) * WW or MD?
Completed by Robyn
- Assigned to
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Ian P.
Robyn
- Due on
- Notes
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- Engagement with Thabisile, Phil, Magali, Nazneen, Kath (MEL Unit) Colleen H, Tahirih (Resource sales), Elaine, Christine, Paulene (Programmes communications)
- Presentation on the role of the database as a ‘source of truth’ that both feeds into website user experience and receives information from it.
- Presentation on pros and cons of Zoho CRM, Google Sheets, Salesforce or custom mini-CRM built into Wordpress as ‘customer’ relationship management and MEL tools
I might have added too much so if that's the case, feel free to let me know and I will move it out / make a copy