Robyn  I've assigned myself to this task to get things started. 

Ian thank you - I am going to set up time for us to discuss the strategy next week. Gikko is not a priority for you this month, I know we need to discuss this but your time is better spent clearing up the loose ends where you are blocking efforts to achieve the billing goals you set for us. Things like the MSI Clean up and the newly signed off CLHSS prototype content (as an example) - I am working on the billing doc and adding timelines / asking questions to make the goal is achievable - I appreciate stretch goals but if we constantly fail at delivering on goals , its detrimental to team morale and not good for the business and all its revenue. You are going to be hearing more from me as I try to keep us going in the right direction. It kills me when we don't make profit in busy times - there is no need for us to be struggling and there's no need for extra pressure to be put on everyone if we are practical and follow through on what we say we are going to do.  I am trying to highlight what needs to happen practically for the billing plan to work. 

Ian Robyn  Here's a Miro board with some ideas to drive possible campaign themes: https://miro.com/app/board/uXjVLR-nlVc=/