Yup, Zambia ads are paused

I created tasks in the backlog for next weeks ad fix 

Ian

 I am not sure if you have already so quick one that you said you would pause the Zambia ads while we figure out next steps

Sorry, only seeing this now. I think it looks good Robs! 

Ian

 I told winston I would get this done yesterday so I am going to ask him to check so we can get this thing out this week, hopefully it passes on his side 

i sent you a test - please let me know if I can share with Winston / if you can get the buttons side by side 

Ian

 I am using the templates Laura gave me for the newsletter and now struggling to replicate what you have put in here  - the two buttons next to each other are an issue so I have it below each other - If you can make it side by side, please go ahead 

Thank you!

Something like this. And two additional notes: 
- By continuing to use Gikko services, you agree to the terms and conditions and privacy policy as described on our website. Please note that these documents may change from time to time
- Ts and Cs don't have apostrophes in them

Ian

I sent you a test for the opt in mailer - please take a look and let me know what edits are needed, I'd like to share with Winston tomorrow - I can ask Mich but might delay things - let me know either way, Thanks! 

I have made a couple of edits - defos some double copy there haha - its still feels stiff and forced so needs a good edit but I want to know how we say you have opted in now - thanks Ian

https://www.gikko.net/privacy-policy

Gikko Mobile Messaging Privacy Policy - Gikko Mobile Messaging

Privacy Policy Please read our privacy policy carefully to understand how we collect, use, protect, and handle your Personally Id…

and we have both privacy and t's and c's 

yes, its waffly haha not sure how to say it and fill up the newsletter 😅 We used Figjams, I got AI to update it and Winston qa'd then I added to the site so its technically new not updated 

Robs, I think we can keep it very simple. What you've got is a good start. There's just a lot of repetition. Did we update the privacy policy and the Ts and Cs? 

Ian

I started pulling the gikko opt in newsletter together - I am not sure how to go about wording / how we should message it  - I can get Mich involved next week but what do you suggest for the " you accept because you received this email " situation - here's the link to the letter I prepped - I used Gemini for some of the wording and it recommended we point out changes that were made - obv this is not really an update but rather an introduction so I am not sure about the approach to take https://portal2.infobip.com/broadcast/create/200000031793304  Your thoughts would be appreciated - not urgent and I have made a note for Monday 

Yup, there's not much we can do. The ads are all pointing to Gikko and they talk about Gikko :) 

I'll check quickly

It's unlikely the ads are related

Ian

 not sure what to suggest here - does it make sense to pause this ad? I don't know what's best for this and obv dont have feedback from Winston yet on moving to Metis 

Thanks

Ian

 will do - also going to move this to the IRSA channel - thank you 

I'll respond quickly

i dont know any of these ansers so could you please respond or let me know when you have a sec - if a quick meeting will help let me know 

Ian

forgot to ask about this " 

 

I know we have a lot to consider and I dont have a good way forward, but we need to find a way to explain jargon as I believe we fall short when it comes to quoting due to this - people dont know what it is and can make assumptions about it 

Ian

 agreed, I think Ronel can get on with it, but you and I need to look at this together - its re-using what's there that has been confused. I am going to set up time for us to run through this early next week - I think we are too full this week? 

This is what I suggest, just for our understanding: 

I see Karen mentions in her email and on the Miro board that she wants the Explore topics to be updated. That is not in our current scope. 

Maybe the two of us do need to work through this together so we don't miss anything, and then give feedback to Karen. It's probably okay to go ahead with the rest of the prototype, but it looks like Karen is misunderstanding the clearly defined scope as a free for all

Ian

 its not something new, its the same issue, not clear on the areas and topics and how they are going to play out - this is the same issue we had before so I have asked Ronel to give me feedback - I think we should move forward at this point. Each time we speak she brings up something new -maybe the topics quiz can be reworked to showcase impacts - there's impact areas, that have topics and those topics also have impacts - again, I think they are getting themselves into a tizz - we need to get the prototype up with the areas and topics that are available 

Robyn, I don't see anything new in Karen's email. What am I missing? 

Ian

 I am guessing we dont know the costs but please let me know 

Ian

 please will you buy those images for the blogs and share the finals with me - thank you 

Thanks, Ian! 

Hi Robs, I'm tackling this now; will have it all done by 12

Ian

 please let me know when you are able to share the images so I can manage my own and Gikko's expectations, thanks 

Ian

 I gave you a task to please assist with images for the two Gikko blogs, please also give the Agentic AI blog an eyeball to make sure its good enough, thank you 

Great I am going to use one of our newer ones and see what they say - thank you!

I agree it should be something that immediately makes the connection to Gikko

This is the example Win shared  

Winston just said a nice picture, I am saying if its their first time reaching out it should be something relatable vs some new lovely pic - what do you think?

This sounds great Robyn. What are our options for images? Do you think they would want something fresh or something we've done before? 

Work in progress blog - thanks gemini https://docs.google.com/document/d/18FY8qfiV5coxSrRqD6KTO2DZiNOAveqsc67ukhuSf18/edit?tab=t.0#heading=h.w2610qwueum 

Hey

Ian

  I gave Jamie all my thoughts about Tips and Tricks, some of the examples from Rodney and a blog idea and concept for the newsletter - I have asked her to let me know if she can help and take it forward from here - I have grabbed that Agentic AI topic for our blog this month - we can weave in the roadmap, the new zambia office with the gikko story (extra cheese), and that Gikko will be at the Zambia Digital Summit - I think its more than enough to give our Gikko client base lots of value. Just waiting on Jamie and will then reach out to Michelle for editing assistance on the newsletter and blog (but may need more if Jamie cannot help) One Gap we have is for a lovely image to use on What's App - it feels to me that it should be a Gikko header so that there's an immediate association that its Gikko vs a rando reaching out on what's app - please let me know your thoughts here so I can see if I should try to ask Jane or if we can wing it with the images etc we have available 

Its not what we do usually so just a learning - thanks for looking into it for us 

:/ 

Conversions setup is wrong

great! What was wrong? 

Yes, the Google Ads team got back to me last night. They've given me instructions to get the campaign moving - on my list for today 👍

Ian

 any news re the campaign?

Ian

 i am going to ask James some questions but there's a lot to consider for this to be executed properly - I don't even think we have phone numbers stored for clients, only email addresses so Opt in for what's app coms if we want to send it using infobip - if we load the newsletter onto the site with the intent of sharing it via what's app how does this work without infobip? We'd still need consent but I am not sure how this is going to work 

Sounds great, I will see what I can figure out this week and get the briefs/ requests going - thank you 

Gikko Whatsapp newsletter, what we need:

Sound good

Robyn

 ?

I am open to suggestion Ian

Cool, I will mention that to Winston

I've reached out to Google Ads support; we can't do anything until they resolve the issue for us

How should we handle this? 

Any feedback here please?

Ian

 ok, this is not something I can pick up to figure out and execute alongside everything else, its too much 

Robyn

, Winston mentioned to me he wants to do a Whatsapp version of the newsletter as well this time round. We might need a visual, but we should also give some thought on where we can put up the newsletter so that people can click on a link to view it

Let me check what the status is

Ian

 any feedback on the Gikko issues?

Will investigate tomorrow

Ian

  I never got feedback from you about the GIkko campaign, is it live? Please let me know so I can give the team an update - thanks

Also, one of our oustanding strategy tasks is to help Rodney pimp his linkedin profile, May I ask Mich to help with this too?

Ian

 Winston is not joining the chat today so if you want to dip out - you can - I did however want an update on the campaign to share with the Rodster.  its live? anything else?

Thanks

Ian

  I have mentioned the videos to Jamie and will ask her to weave them in when we meet to discuss Winstons request shared on LinkedIn. I also think we need to be sharing our blogs for all those who are not on the newsletter - it seems like we do not do this so I have asked her to include this. 

Robyn

, do you know how we're going to use the Gikko videos on social? Should we share them with Jamie to include over the next few weeks? I've uploaded them on YouTube

I have added it under the title Custom code. It contains the custom code blocks and mentioned that the Whatsapp has been disabled 

Under How Things Work: https://www.notion.so/matogen-digital/Gikko-1613bb3d2d20806d83bafa67ab54d08d?pvs=4

David

 please add a note about this on Gikko's Notion page

We should be good now 💪🏼

awesome, thanks so much!! 

Hey

Robyn

, it was a tough one to find because this as something custom that we made. Elementor has this custom code section. I moved it from Published to Draft and it as removed the link 💪🏼

I cannot see where that guy lives so please share the knowledge when you know 😜

Thank you!! 

Hey

Robyn

,  I can take a look

David

Xoliswa

not finding where to do this - please let me know if one of you can assist with the removal of the What's App Chat call to action / tab "WhatsApp ChatBot Demo"

David

Xoliswa

I think I can figure out how to remove this but might need your support - heads up "Hi Robs,

Bad timing - our WA Chatbot has gone out of service only due to commercial matters which we are in the process of resolving.

In the interim is it possible to do away with the ’try the Gikko WA chatbot’ link on our website, especially in light of impending campaign going live."

 

was just about to follow up - heads up 

Jane hasn't sent through her updated designs yet. 

Hey

Ian

 have you got all the creatives from Jane or shall I nudge her? We said we'd give Winston an update - not sure if you have done that or if we are waiting on Jane to move forward - thank you 

I have fixed it up and think its good now but if you spot something you dont like, just let me know https://www.gikko.net/blog/getting-the-most-out-of-gikko-features

Unlocking Your Complete Communication Solution - Gikko

Discover Gikko's communication solution. Our features include network coverage, API integration, WhatsApp Business integration, a…

I'd be devastated if you got a call from Winston saying whats going on 

Shame Ian, - its testing and I am not the one usually doing this work + I clearly rushed it yesterday to get to the newsletter - missed the edits that are pretty needed ❤️ I am not sensitive to this feedback, its not what I usually do and I wanted you to check and let me know 

Even that kind of feedback I find difficult!

AH, thanks for flagging

Ian

 - I will fix that up now! 

There are more sections like this in the doc

Thanks Robs, this looks great. I think the text needs a bit of adjustment, though. e.g. the screenshot. Should Key reports and how to use them be a bulleted list? Or should each one start as a new paragraph? It's somewhere in between now with a line break between each item. 

Ian

 I think you need Winston in next week's meeting? I can adjust the time to 2pm but Win is needed right?

Ian

 I loaded the blog so I could add it to the newsletter yesterday - with a cover that was already in the media library - I don't have blog imagery to use (neither does Jamie) so I just used what was there and think its okay because its about getting the most out of Gikko tools https://www.gikko.net/blog/getting-the-most-out-of-gikko-features   I am not sure if we have anything else we can use here - do you have access to image libraries and stuff like that for next time? 

Unlocking Your Complete Communication Solution - Gikko

Discover Gikko's communication solution. Our features include network coverage, API integration, WhatsApp Business integration, a…

I can ask - thanks

Ian

 

Can you check if Michelle can support on this, please? 

Hey Robs, I'm not currently working on the Gikko campaign. I'll give Jane feedback today, and will start putting the campaign together in Google and LinkedIn tomorrow. 

I have sent through a newsletter test for QA - its a combination of me and gemini so needs a good proof read - I am going to lean on Jamie next month but need to get the stuff to her sooner - this month was full of leave and getting back on track so hopefully next month will be better - i am not the best person to be writing newsletters for this brand 

Ian

 please let me know where you are at with the gikko campaign? 

Also, please provide Jane with the single image ad feedback she has requested / share it with me and I will respond - thanks

Hello Ian and Robyn

Thanks for your input Ian, it does provide a bit of clarity. 

Have a look a the these links. I’ve created ’ads’ with copy and shapes – similar to the Linkedin Post templates Robyn shared. But I suspect this might not be what you need? Have a look and let me know how/what to adjust.

Where I need guidance specifically is the Single image ads? Would you need stock visuals here? 

Gikko LinkedIn Message Ads (Banner creative: 300x250px):

Gikko Google Ads_1200 x 628

Gikko Google Ads_1200 x 1200

Thanks

Jane

Ian

 I am pulling the newsletter together today and doing what I can, I am not a full box of chocolates but will do what is needed, Please will you check that you are happy with the creatives from Jane and give her feedback if not - I had a quick look and they look good to me - once you are happy, please let me know where you are at with the campaign so we can show Winston the creatives and give him the plan and date of launch - he wanted us to go live this week so please confirm if you are on track - thank you 

Ian

I have checked MIch's blog and I like it - please give it an eyeball as well. I am, however, sharing with Win, Rod and James to keep things running  https://docs.google.com/document/d/1QGqkKsTZmxEildW5z_hgZSzXSCvPoiAsN-1roGVctTg/edit?tab=t.0 

Ian

will you give some thought to the new blog this month - I want to check if I need to try and get Michelle onboard - I think its going to be tricky for her to write it - Jamie and I will pull the newsletter together but the blog will inform it - Winston and Rodney spoke about the first newsletter being about 'getting the most out of specific features' so I think it will be challenging for most to write this - I will use our next meeting to gather a bit more insights - they mentioned character limits not being maximised on messages so people could include some additional information on the message - I am not sure what we would recommend in this instance as slipping in marketing into a transational message might be a bit taboo - not sure what you think and I guess it depends what you are are adding.  They also mentioned their what's app bot and that people can consider bots for support. Is this something you can take on or shall I see how to onboard Michelle to write this for us? 

Yes, you can use the same doc, thanks! 

please let me know so I can jump on Jane to get this done for us 

Ian

I reached out to Lau and she said she didnt get to the ads - she did some stuff but was not happy with it so didnt finalise or share - we have a folder which has shapes and things - to brief Jane, can I use the same doc that you gave Michelle? with access to the folder with shapes and sample goodies? here's the drive link so you can see what we do have available https://drive.google.com/drive/folders/18R7zWsMEhHep_K80aZrEAA0vqFWHF9jE 

Super slick!! 

Ian

 I love it, what do you think? 

let me show you

thanks

Ian

 

I sent both 

the one that does not work?

Can you forward it to me? 

but this is just normal text and it does not pick it up 

Normally Gmail would automatically pick up and link email addresses

What did it look like before? 

it works but it looks like this ?

Wrap email addresses in an a href, e.g. <a href="mailto:ian@digital.matogen.com">ian@digital.matogen.com</a>

Ian

 I sent through a test - I see the email addresses is not clickable so trying to figure out how to do that 

I have figured out what went wrong with my test

Ian

 so when you are ready, we can share a test with Win - thanks so much 

Thanks for your help, Ian!

Sure, we can thanks

Ian

 

Robs do you want to do a new banner? Do you want to do a quick call? 

Jamie is not available for the rest of the day - please will you assist with QA and a suggestion for the bottom banner

Ian

 

Dimensions are 600 x 150

Ian

Jamie did a bit of a polish and I think the small changes make it much better than we had before (December newsletter) I wanted to update the banner  / block (at the bottom) but we are struggling and unsure of sizes - we didn't get the details on this part from Lau (We didn't know / think we'd need to edit banners etc) Please take a look here https://portal2.infobip.com/broadcast/create/200000029010772 I can ask James about the banner sizing / format as needed but please take a look and let me know your thoughts 

Ian

 I am thinking I can just go ahead and share these with Winston for approval;  if you'd like to check / weigh in please let me know 

your* 😬 

Where? What am I missing :) 

Ian

 I see you blog now :)

Robyn

Ian

 I just sent a Gikko mailer test. Please have a look and let me know if I should make some changes. I've left a section for the latest blog.

Yah! super strange, thanks Ian 🙌

Not sure what's happening there - I see we have the same access level. 

Done

Robyn

Ian

can either of you add Christelle to this folder on the Gikko drive: https://drive.google.com/drive/u/1/folders/1jwiu9Tvyb7KHQRao-Liby6zDDCtvV47e
When I try it says denied because I do not have permission.. her email: christelle@crispmedia.co.za

Go for it Lau x

Robyn

 – Alright if i revert back to winston and let him know that we've picked up the issue and have resolved it for most of the pages, but seeing some cache lagging on Solutions that we are monitoring?

They must be cheap. but it's just a guess

cray, what a name, them zim okes picking some weird hosts haha 

So probably not with us

Looks like they are hosting with: https://www.namecheap.com/

yes, for sure, lets roll with this idea, haha we can do more if its still not right tomorrow, thanks

David

Xoliswa

Laura

 !

alternatively when I had that issue it came right over time 😅 might a few hours

that would be embarrassing

Ahhh, okay well then I am going to suggest we wait in case we are hosting it lol

Yes only things we have access too

Its very possible I might not have access and we are hosting it. But all I see is DEV:

ah, darn, was hoping that would spark a memory lol - I suppose I can ask the client, just feel a bit dof asking something like this at this point in time! lol - also, we prob not going to be able to clear the cache unless its one of the tools we use right? 

I did not need the details that day. I used wp migrate and all in one migration tool to update the website 😬

Didnt we need these details to go live

David

 ?

Strange times, I will add this to our list of things we need to document somewhere - I thought it was Cloudways - our staging link https://wordpress-1298886-4749433.cloudwaysapps.com/

Oh Gawd😢

Robyn

 do you have an idea where we host Gikko?

I am not seeing it there either 😭

I don't see the site on Cloudways. I think it was only for stage. I am checking Xneelo to see if we are hosting it

Yes please

David

, I believe that will do it. Please do💪

I do remember when I published this site I had one page that was cached for a long time. Maybe we can clear the cache in Cloudways. I think that is where it is hosted

Hey all I took look then expected. Are we still struggling here?

Thanks

Xoliswa

 - seemed weird that all the other pages we not having a cache issue.. hope you can get to the bottom of it :D 

Ok so I see the issue, with the css, there is a specific elementor-post-17-css file that is missing on initial load, when we do the cache busting it brings back that file. I'm trying to figure it out

the old cache usually sticks around for a bit with this guy no?

I put a buster on every time, should we maybe let it ride for a bit and see if it needs some extra love later / tomorrow? 

Laura

I'm able to replicate the Solutions page issue and the cache is cleared but I can't see any errors in the console🤔  

Ok let me try clear cache on the site

This seems to only happen on Solutions though, all other pages look good

Xoliswa

– Question.. I did the cache buster too and saw the correct page, and then went to a different page, then went back and had to use the cache buster again... is that normal?

Xoliswa

 I had to do a cache buster but all the links that I checked are correct - thank you! 

Amazing, thanks for the quick work, I will do a quick spot check too - x

All done, looks sorted so far from the links I'm testing.

Ok cool, backup done, I'm going ahead with the regenerate then I'll check if i can spot what went wrong.

we can try to figure out why it broke later - for now lets get it fixed up if we can 

`lets try it out

Xoliswa

and

Laura

 - we have a back up so we can revert back if needed, thanks so much for the quick action 

Robyn

what you think? Sounds sensible to do, especially with a back up in place.. Do you see why something like this could've happened,

Xoliswa

?

I believe regenerating the css files will help, through elementor->tools -> regenerate files and data

Not sure if we need approval before we go ahead? Please let me know ladies. I'm running a backup so that if we run it we can backup if it does not go well.

Weird!!

I can see the css for these pages is not found so showing 404 errors, I'm checking why they ran away.

thank you!

Sure thing

Laura

Robyn

 , taking a look

Thanks for flagging

Laura

Xoliswa

 with Dave out at the moment, are you able to take a quick look to see if you can spot anything obvious? I suspect Gareth has done something but lets see if we can spot anything? Thank you 

David

Xoliswa

I noticed a few pages on the Gikko site are not displaying as they should 😢 Specifically,

Headings across each page are all weird, icons are also acting up and there are no hero banners... Not too sure what's happening there

Who knows, but we can certainly get some feedback ! x

From my notes we've been working with them from Nov 2023, so wonder who did it and what the story is

Was from March 2023.. maybe they felt something was off? Would be good to hear their thoughts

Same!

Wonder why we didn't get the memo to share it - Or maybe we did and I am assuming! haha Its not bad at all!

Cool! Thanks Robs, the video is quite nice :)

I am looking at what we have available for campaigns and wasn't sure if Gikko had a youtube channel - they do and I see it has a video they did last year https://www.youtube.com/watch?app=desktop&v=ZQO5sWb_XLE

Laura

Ian

 

Thanks

Ian

 Will add the new lead now

There is a hidden modal blocking you from clicking. I was able to download the lead; see attached

Its the same for me Lau, everything seems frozen 

Robyn

Ian

I got an email about a new lead for Gikko on LinkedIN but I can't seem to click around on the campaign manager site, nothing is clickable even in the menu.. like there's a bug on the site: https://www.linkedin.com/campaignmanager/accounts/513095289/leadgen-forms?autoDownload=true&dateRange=1731064015249%2C1731064015249&formId=10887913 Are you experiencing the same?
Wanted to add the lead to the pipeline and ping Rodney

Robyn

 please choose what's best for you to manage the relationship

Totally Robs! 

thanks, Lau, I hear you - lets see what the boss man says and take it from there, I think it can work and also I'd lke to reduce the amount of extra documents we need for things like tasks - looking back at all the spreadsheets and ideas, I think they get lost in the docs if they are not executed - anyhow - will see how we go 

I think it will be a nice way to manage the tasks for sure, but would be interested to see if they will take to basecamp. I think your comment about them having too many tools to work with could be a factor.. and one has to get into the swing/remember to check - but email notifications will help with that. How do you find it with Wordworks? That is a big group to manage and wonder if too many cooks is making its noisy.. though Gikko would probably just be us, Win and Rod. I think its worth a shot :)

Ian

Laura

how do we feel about giving Gikko client access to Basecamp? too much for them on top of the other tools or worth a shot? I am working on the hit list of tasks and there's actually quite a bit for Gikko to do (and us! ) So wondering if we should ask them to try this out so there's visibility on tasks and blockers? Let me know your thoughts - the list so far - your thoughts welcomed here too https://docs.google.com/document/d/11_Uhgdl71Mic8b9Dw1P2GpitYapewNSalsEaTIeV4bs/edit?tab=t.0#heading=h.huc2ta54e3wj

Thanks Robs! gonna send on to Win and Rod 🚀

Looks great

Laura

 !

Ian

Robyn

 just sent you the Gikko mailer!

Blog post ready to go! https://docs.google.com/document/d/1aHO5sXDk8a6ZAOopIjfOnBpvpoQESQBsi8N8pVmHk5Q/edit?tab=t.0

Ian

and

Laura

📈 Agenda 29 October 2024 - Gikko Mobile 

Ian

 we have a rogue agent - please let me know what you suggest here - I am not sure if this guy has been let of the hook yet but he has gone rogue on an issue we resolved

Looking good thanks

David

 ! 

I had a weird issue with the menu but it went away after clearing cache. 

Hey

Robyn

, everything  is updated on live: https://www.gikko.net/

Gikko – Bulk Messaging Portal and API Security for Business

Advanced API security and effective bulk messaging solutions for African Business.

Elementor Pro says updated but stage is a higher version. I am quickly downloading that with WP Migrate and then it will be complete. Currently the standard Elementor is updated to 3.24.5 on live. I will post again when everything is completed 

Thanks for doing the work

David

always happy to support! :)🙌

Awesome thanks for the support

Robyn

 💪🏼💪🏼💪🏼

lekker, go for it then :) let me know when its done and  we'll do a quick test run - thanks

David

 

and incognito is working fine as well 

I think so too because firefox and edge is showing correctly and didnt give me the issue and now everything is working

weird, I think we can move forward on the production site changes and hopefully it will work - some weird stuff going on here but feels like cache - what do you think?

now its working again

It could be but same thing happened to me

seems like a weird cache problem 

i kept trying and now its showing 

I will test on a different browser

Okay that is strange

when i click around things are broken till I do the cache buster but the home page still shows this way for me 

That is strange

i did a cache buster but still seem to have this issue - is that a new issue or the one that you are troubleshooting

David

 

Hi All, I have updated Elementor and Elementor Pro on stage. The banner did remove but it just needed to be added again. Should I update the live site or should we first get a second pair of eye on it before I get carried away?

Blog post is in. Let me know if I should join the call? 

Ian

Laura

  Win is in the call already so he is joining 

Ian

 Morning! I tested the Gikko forms and none of them reached Hubspot - 

Gonna share with Win and Rods :) 

Thanks!! Noticed the "Visit Gikko.net" button was going to contact, updated that to the home page :) 
Haha! right 🤯 #Blind!

It looks lovely! On point and what we said we would do so I think it works! I see the pic you told me about clear as day haha with light over the face haha.  Good job Lau!

Tried to keep it light 

Thanks! Sorry its coming in right at the tail end

I will have a quick look Lau x 

Ian

Robyn

 just sent a Gikko mailer test :)

It's because of the Hide my WP plugin that Gareth installed

Robyn

 

okay, I dont understand why it was working last week and broken now 

yup

Ian

 confirm that we are unable to submit forms while this is an issue? I tried testing the connection to huspot off contact us and got an error?

no probs, thanks

Ian

 

Ok, thanks for the heads up

Ian

 

Robyn

Laura

 there's an issue with the Hide my WP plugin Gareth installed on the site. It's breaking all kinds of stuff, incl. Yoast settings and form submissions. I'm going to leave this with Gareth to resolve

Sorry not checking my chats properly been putting my head down on this research for impact plugin

Thanks

David

 

Phew!! 😅 

Not sure what the issue was. something to do with Elementor. I opened the page normally and then went to Elementor via that direction. Made a small change and saved 

Can you check now

David

 did something happen with the push to prod?

Defos seeing the same - thought I looked at all the pages but possibly missed this guy - 

All the other pages look good but this one

David

Ian

👆

Anyone else seeing the API security page like this: 

Oh wow, who are you? We love you!

yay!

gooi anytype

It was me :) 

yes

Not sure who added this to Anytype but see you and thank you :)

Thanks, should we do it via this link everytime?

Note from Gareth on Gikko site: please log in here: https://www.gikko.net/getmein

thanks so much x

This is done by the way! 🙌

Laura

  Rodney for contact us + sign up and James & Winston for newsletter subscription 

Makes sense! WIll wait for the confimrmation before updating

Thanks, Lau, I think we should check as I suspect James will be the receiver of  1 & 2 requests - he adds people to infobip at the moment when people sign up (thinking about the emergency process) but lets check - thanks so much x

will update those :)

I got all the subs in my inbox, they went to spam, so we'll need to ensure the recipients mark those as safe.

Robyn

can you confirm the recipients below:

i tested the newsletter sign up, contact us and sign up form (that goes to james) but assume its all in order for that too, no issues with the submission 

I had to go the cache buster route on my phone too - that worked but otherwise it did not - i have tested on my phone so must remember - I cleared my cache on my desktop / laptop but still not working - I am however confident that the form works, just the cache doing its thang so I think we are good x thanks so much

David

Laura

 !  

Yes same for me. I needed to clear the cache 

I used a cache buster on my phone and it works

I will try on my phone as well thanks Lau x

maybe clear cache

Just tried and got through

Possibly...?

the newsletter is giving me issues but not sure if its also cache'd 

Just to make sure they come to your inbox :) thank you!! and if all is good there we need to ask gikko team who each sub should go to. I assume Rodney

Thanks

Laura

 on it x

Robs can you test the Sign up form, contact form and Subscribe form? I've added you as the recipient on all the submissions.

It works like a charm, thank you! 

its the sign up page

David

 but the cache buster worked, thanks Lau 

Try a cache buster

Robyn

 ?

David

 I am not seeing the form yet - is that a cache issue or do you need to add it ?

exists 

Database updated. Form no exsists

Whoop whoop!!!! 🤘

No worries. happy its up ! 💪🏼

Thanks

David

 ! yay! well done 

https://www.gikko.net/

Gikko – Bulk Messaging Portal and API Security for Business

Advanced API security and effective bulk messaging solutions for African Business.

I think I got it to work. I must just test. I stole the migrate file from valleysprings by using the other exporter 🤯I needed the paid version because the size was tool large for the new exporter. 

oh shame, Dave, wish I knew how to help! that sounds like a solid idea, 💪

I am going to try the other migrate tool

I am going to keep trying at worst I will manually add the images

Good luck! I am sure you will figure it out / maybe

Ian

 has a suggestion 

It could be cache. But at the moment that is a good thing while the images are not showing

hi

David

thanks for the update - I am not seeing a change yet, could it be cache?  I am going to https://www.gikko.net/ 

Gikko – Bulk Messaging Portal and API Security for Business

Advanced API security and effective bulk messaging solutions for African Business.

The site is up but I am trying to sort out the image. WP Migrate is failing when I try and push to live. I also need to update the plugins if they arent live yet

yes, maybe what's app is too broad, lets sleep on it and come up with a plan tomorrow. x

Thanks! was also looking through their documentation and found this how-to with steps for the chatbot: https://www.infobip.com/blog/whatsapp-chatbot-quick-guide so there might be more to it than just the one section, or maybe the call is to "leave it in the hands of the experts"

How to design and build a WhatsApp chatbot - with examples

All you need to know to plan, design, and build a WhatsApp chatbot that your customers will find really useful.

stepping away for a bit, will come back a little later to see if we are live and let Win and Co know 

all good! It feels like it should be there so I hear you - lets check again tomorrow and make a call x remove or keep it in some form - I vote for remove if its not really a guide but that's me today  - who knows what tomorrow's Robyn will think haha 

Ok! sorry catching up with your messages! Let's defos chat môre😅 

when you click through to the various options, its asking questions vs giving people a how to , we can discuss tomorrow and push back as needed but suspect its the customisation that is the issue 

Found this on Infobip: https://www.infobip.com/guides/whatsapp-business-platform

Quick guide to WhatsApp Business Platform

WhatsApp Business Platform is a powerful tool, but how can you leverage everything that it has to offer? Find out how in with thi…

vs an email set up which would be quite standard 

maybe because its so customisable, it does not make sense to have a how to on something that is probably going to be quite different for everyone - thinking about our own what's app bot on Gikko - super geared towards Gikko

he said that they put that guide together to help people but there's no specific how to for people - apparently infobip handle the implementation step by step so who knows but have sent that mail to everyone - if there's anything that's not right, I am sure Winston will comment 

but also might be wrong 🙌

Theres WhatsApp as a channel option on the infobip portal. peeps who sign up for WhatsApp will see that and poke around and get stuck, in my opinion

Hmm, I'm not too sure about that hey.. but lets defos chat tomorrow! 

Laura

 just had a call from James - long story short, there's no what's app how to - I said we'd chat tomorrow and come up with a plan / possibly just remove that section from the user guide - I believe infobip does not have a step by step for this either so assume its similar to the ussd goodies 

Currently extracting the files in case I need to upload them before I update the database

amazing! hopefully a quick process but I will hang around to see where we land haha 

Okay perfect i will get started

David

 over to you bud! 

David

Robyn

 the content is up and ready to go live! 

Thanks

David

 so the last outstanding tasks is for Lau to wrap up the content she is working on and then Go live time baby. Lau, I can see most of the sections for the user guide have been completed - if it makes sense to leave off what's app and add it in tomorrow, please let me know. 

It should be working now. I made it full width and then styled it to be a maximum width. Alternatively I can make it full width for desktop as well like the Address field

YEah,

David

  that field needs to be full width on mobile, otherwise the help text is not helping haha

Hi

Ian

 sorry to keep you I was eating lunch. I have access but need to know which API scope to select in order to create an API key. Let me know and I'll get that sorted

If yes, please create an API key and send it to me. 

Laura

can you check if you have access to this page? https://sms.gikko.net/dev/api-keys

Okay I can look into that

and it does not play well on mobile 

the sign up form, that block at the end's help text has two capital letters Please Provide the senders instead of Please provide the senders 

Laura

David

 I have gone over the site and other than the stuff we are working on, I didnt spot any other lorem ipsum - I did spot a tiny issue that we can look at (post launch) 

Thanks

David

 !

Ian

👆

These are the tables I see I must not select. Then Once Laura is ready I will export this and import it into the live site

makes sense

to see whats going on

Okay great thanks Ian I will check this out now

Thanks

David

 ! When you do the migration, select the option to migrate only some tables, then exclude wp_user, wp_usermeta, and all form-related tables. You may also need to migrate images and plugins

🙌💪✨

Thanks

David

 appreciate you jumping in to help! 

All good just catching up and seeing if WP Migrate is there. I made a backup copy of the live DB in case it goes wrong

Thanks

Laura

David

 we'll let you know when to take it live, my question was if you have everything you need to do that - 

okay cool no worries

Still working throught he User guide content

Please don't do it now

David

🙏

Robyn

 I just finished IIB If its just pushing the database I think I can do that now

no problem

David

 do you have what you need to take the site live, I am not sure we'll be able to meet Ian's timeline so are you comfortable taking the site live today or shall we plan for Ian to do it later?

Robyn

 the user guide uploads will take a bit of time, there is a lot of content and images to upload. And without any screenshots from James, I can't fully upload those... I don't think 1pm is realistic, sorry! 

Laura

 I tried to get into the site but my password reset has not reached me (might still be on its way or will never arrive, who knows ) but I have given you the edits from Winston - I am going to run through the site to make sure we don't have weird gaps - do you think we can give ourselves a deadline of 1pm so that Ian can push the site out then? 

Hey

Ian

 , I didnt need to pull the site down on my local all the code was in the wordpress admin area

Robyn

Laura

 let me know when you'd like me to do the push. I'm around until 2.30, or I can do it this evening

If there are no changes to code, we just need to migrate the database.

David

 - did you do any local dev that you pushed up to the site? 

Ian

 are you able to take the site live today or do we need to get Dave onboard? Please can you give me feedback 

Sounds good

Robyn

! Will let you know when I'm ready with the user guide :D 

Ian

Laura

 Win is happy for us to go live and finesse content post launch - I don't know if waiting for James is a good move so I'd suggest we get the content in Lau, (i know you are working on this now) Then we launch , that takes the launch pressure off and any James edits etc can be added later today / when it comes in - we can also move forward with the newsletter plans etc - please confirm that you are onboard 

That's correct

Robyn

we need the User guide content in order for us to go live. I also forgot!! 😵‍💫 there are a few FAQs with Lorem Ipsum or placeholder content. Winston needs to take a look, those shouldn't take too long, but we need his input on the gaps. And, if some questions are not necessary, he should indicate which to remove. https://wordpress-1298886-4749433.cloudwaysapps.com/faqs he should look under each of the 4 topics.

FAQ’s – Answers to your business communication questions

Our FAQ section has the answers you're looking for. Find solutions to common problems and learn how to make the most of Gikko's p…

Laura

 please confirm. it looks like we need James's information to be able to complete our work and roll-out next week? I was not clear on this so not sure that the Gikko team is - please confirm so I can get a follow up going?

no worries, thanks Lau 

was stuck in the GEMS weeds, gonna look at setting up alarm bells, my silent reminders are being missed - eff

Ahh man! SOrry i was so late 😱

Laura

 are you going to join us 

Unfortunately, I won't be able to attend on the 25th, is he only in for 1 day? It's my cousin's wedding that day! Though, it is at 2:30 and in Stellenbosch... so could do an earlier jol if we meeting somewhere near you guys??

Lekker, thanks Ian, I will do so :)

Laura

Robyn

- Winston is in Cape Town on 25 October.

Robyn

 - will you check in with Winston a week or so in advance to see where he can fit in a meeting with us? 

sounds good! I'll remove the due dates on the pages where content is still being worked on

We can start working on pages where he's already provided content

Laura

 I have been knee deep in wrapping up the sites due today so not sure where you are at - if you think its best to wait go for it xx might be confusing to do it now but your call x

Ian

Robyn

 I see Winston is busy adding comments to the Xd, looks like content for the API security page so far. Shall we give him a bit more time to wrap up before we gooi with my task list

Hey

Ian

Robyn

I've made a bunch of tasks for each page on this to-do list: Website changes to support strategy - Gikko Mobile - looks like a lot but just wanted to be thorough. Some are just checking the hero banner copy, some have a bit more needed.

Will do and will re-include you in my response so you back in the thread

no stress, you just need to look out for responses because I wont know :)

My brain is a bitjie fried 😳

Okie dokie, thank you 

Yah! so weird, just forwared it to you, was in the same thread as the updates you gave, and no idea why you aren't included... 

Hey Lau, no probs, I don't think you included me on the email so I didnt know what was going on 

I sent it off to Win and Rod yesterday

Robyn

sorry, I read somewhere in a comment or chat that if I felt confident I could do that, which I did

I believe we are :)

website specifically

Laura

David

 Please remind me if we are ready for Gikko testing? 

Looking great Lauskie x

Laura

 

Updated mailer in your inboxes

Ian

Robyn

 :) 

Gonna fire off to the team!

Nice and clear! :) Thanks

Ian

 

Laura, these look amazing. I like the headers that indicate visually what's going on, nice! 

The text in the square brackets is meant to be replaced by James given the context - if that isn't clear 😬 Will explain that when we send off to the team

Ian

 I just sent you 3 test emails for the emergency mailers. Let me know if those are cool to share with Gikko team. Thanks!

Ahh thanks, going through pages of plugins and they all look alikes or add ons for Gravity... 

There we go

hmm I don't think it is that one.

Dankie, assuming its this one -yea?

4d3acd2f5825dafb507e53210c456cd2

I'll send you the licence code

Ian

 can I install the Gravity forms plugin? Will you need to login with our license?

Ian

Agenda for today: Gikko Agenda 20 August 2024 - add to this as you need - Gikko Mobile

For sure 

Yup, I think it's something we can discuss with them in person. 

I tried to weave it into my email but its too much so I am making a note for the next chat - we can ask them if they are keen to join - might help moving all the chats off email and putting it into basecamp

Might be a good idea

Robyn

Ian

 should we consider inviting Win and Rodney to Basecamp - that way we can start getting them into using a tool to manage things - I can give them all their tasks in the client view - Lau can also start using this for social approvals etc - What do you think? too much with the CRM as well or shall we give it a try? 

Having issues logging into infobip...

Dankie! 

Fixed

It's a piece of code we'll need to update if you want the signatures page to have the new address.

or tell me how to do it 

are you able to update it for me

Ian

 ?

That makes sense

Robyn

 

new google maps link https://www.google.com/maps/place/7+Breach+Rd,+Harare,+Zimbabwe/@-17.7632013,31.0889533,17z/data=!3m1!4b1!4m5!3m4!1s0x1931b00544831ec3:0x447869fdb518f9dd!8m2!3d-17.7632064!4d31.0915282?entry=ttu

7 Breach Rd · 7 Breach Rd, Harare, Zimbabwe

7 Breach Rd, Harare, Zimbabwe

Ian

winston has asked for an urgent update on their signatures - I found my old instructions so think they can self serve on most of it but I am thinking we can update the HTML so that the address and google maps link are there as a standard - please let me know your thoughts? https://gikko.net/signatures.html

Note from Winston re newsletter: In the upcoming newsletter email please can we also include a section to say we have moved? Or perhaps we should do a separate email for this?

We have moved to 7A Breach Rd, Borrowdale.

I'll suggest to him that we do a separate newsletter

Laura

Robyn

 - Winston is good to go with the blog post. 

For sure Lauskie, lets hear what Win says but suspect its the same as infobip where they are also direct competition

Thanks

Robyn

Sorry, for some reason, I didn't see any notifications on basecamp... so only picking up your comments now! Will wait for Ian's blog addition and any knows if you have (

Ian

) – and will defos test with Win when it's ready. Also wasn't sure if linking to Salt is the right call, but thought it might be weird if we mention them but then don't link.. 

ps we obv still need Ians blog which will solidify our (gikko) thoughts on the matter 

Looks great

Laura

 Win can confirm he is happy, there's a lot of awesome stuff on salt but I am not sure if we should send people to those links because they offer the same service - I tried to pick articles that don't take people away from Gikko - hopefully haha) 

thanks, Lau! I am checking x 

Ian

Robyn

 – I just sent through a mailer test for the 2 newsletters with the article links - thanks for sharing those links 

Robyn

🙌

No probs thanks

Ian

 

Robyn

 I CCed you on an email to James and Winston - will give you more detail in our standup. Basically, we should help them set up an emergency email to inform their customers when things go wrong. 

Dankie Robyn. 

we need the website edits to support this strategy so need to get that queued in soon - we can chat tomorrow but Win followed up and I said I would let him know when we'll have it done 

less shotgun more targeted approach

so we need to figure out how this is going to work - attracting the right types of clients in the right way - assessing channels, our digital efforts and segmenting so we speak to people in the right way 

it does not make sense for the team to spend the same amount of effort on rabbits as they do on elephants as they do not bring in the same cash dollar

and free up rodney to focus his personal attention on the elephants (big clients) 

the new way forward is to consider what we can catch on the site and allow them to self-serve to an extend 

we were previously supporting the team where needed on the bigger clients with little focus on driving traffic and new business to the site 

and need to come up with a plan 

We need a proper discussion about this one - we worked through the strategy with Winston 

What are the next steps for us after the Gikko chat? 

Thanks

Laura

 x

So, improved on impressions and engagement slightly, but did not have as big an uptake in followers

This one shows the impressions over the two campaigns in one graph:

Albeit we can only see up until the 14th on LinkedIn, but we gained about 50% more followers during the 1st when compared to the 2nd

However, we did better in follower growth in the 1st campaign

Looking at this comparison I would say the campaign did slightly better in impressions and clicks:

Hey

Robyn

 
The first campaign was from 12 Jun - 24 Jun
Second was from 1 Jul - 15 Jul

Did we go backwards or was the campaign set on the earlier dates?

I am not sure of the dates we had for the campaign so not sure what we are comparing 

Laura

 had a quick look at the campaign - our goal was to increase engagement by asking questions vs just putting a post up, do you think that's worked out? 

Laura

gikko agenda Message Board - Gikko Mobile

Will get a list of posts together and we can have a look :) 

we need to have something interesting / topical to discuss anyhow, so going to be an interesting exercise

i guess more reading with the blog in the mix too so maybe that's it - less to read, more action and yes Lau, lets test

Exactly. Let me have a look at the posts over the month and see which got more organic engagement and we can have a look at bringing in more variety. I opted for the more AI focused posts, as Winston ask for those to be featured. But think variety might be an interesting test

both about ai but one direct call to action for gikko, the other also had that but had more stats 

sorry post 1 vs 3 

Do we have any others that we did this month that you think will get the same if not better results ? It's hard to say why post one did better than post 2 with similiar topics 

yea! the one really out-shone the others and in the beginning, the one with the guy in the graphic was doing best.. then lost the race.

SO interesting! 

Best (by almost double – 9,018 impressions): https://www.linkedin.com/feed/update/urn:li:sponsoredContentV2:(urn:li:share:7193504857633284099,urn:li:sponsoredCreative:429625103)/?actorCompanyId=28603368&viewContext=REVIEWER

Second (5,297 impressions): https://www.linkedin.com/feed/update/urn:li:sponsoredContentV2:(urn:li:share:7193517602848071682,urn:li:sponsoredCreative:429588643)/?actorCompanyId=28603368&viewContext=REVIEWER

Third(4,096 impressions): https://www.linkedin.com/feed/update/urn:li:sponsoredContentV2:(urn:li:share:7203673505593245696,urn:li:sponsoredCreative:429578493)/?actorCompanyId=28603368&viewContext=REVIEWER

Gikko on LinkedIn: #customerengagement #ai #gikko #customerservice #communication

Customers today expect fast, personalised service. But how can you deliver without overloading your team? The answer: AI-powered…

Gikko on LinkedIn: #gikko #personalisation #mobilemarketing #engage #convert #mobilemessaging

Go Beyond Security: Personalised Messaging with Gikko. Don&#39;t just send messages, send the right message. Gikko empowers you …

Gikko on LinkedIn: #gikko #support #chatbots #mobilemessaging #communication #mobile

Building Smarter Bots: Seamless setup with Gikko. Empower your customer service with AI! Gikko&#39;s support team provides assis…

yes + which of the three did best and do we have more posts like that, that we can convert xx? ]

We only boosted 3 posts in the campaign, or do you mean – look for the organic posts that performed well over the past couple of Month, edit the content to encourage more comments and possible reshares?

Yes

Robyn

 it is $100 for 10 days :) 

I also wanted to confirm that we are going to identify the posts that performed well and reshape them into questions to get the increase in engagement - is that right? For our reference vs Gikko

Laura

 it was USD100 for 10 days right? 

All very positive thanks Robs.

Confirm capped at $100 per week?

Let’s continue for another 10 days.

Kind regards,

Winston 

But yes, I agree we can pick up lead gen once we've prepped Rodney properly :) 

Robyn

 just to clarify my comment: I think we should give feedback on that to Winston and check whether they want to rerun it, independent of the lead-gen campaign

I think that's fair

Robyn

 :) I think Rodney needs a bit of a refresher, he just seems a bit unsure and overwhelmed at the moment. 

winston wanted to get the timing right hence the questions about school terms - we assume teachers are more available when the unis classes are closed 

" Hi Robyn,

Laura needs time to get the infographics done so we need your input on social please 

Ian

it feels like we should discuss this new campaign again and see what else they may need ? Rodney does not remember what we discussed before so maybe we say lets keep engagement running, discuss the new campaign next week and prepare to roll that out the following week assuming we have enough time to prep and plan for any new automation.  I get the feeling that Rodney is unsure about what we can do for him in terms of automation / has forgotten the conversations we had about this - what do you think

Ian

&

Laura

 ?

thanks, Lau!

The boosting campaign has ended: https://www.linkedin.com/campaignmanager/accounts/513095289/campaigns/313240293/summary , I've added some screenshots here: Content Boost Campaign – Engagement June 2024 - Gikko Mobile

Yipee! and it all fits! hahaha! I'll hang back before sending the the gikko team, until we have the blog in :) Locked and loaded

I agree it looks great,

Laura

 . 

Great job! We just need to add the blogs and then we are off to the races, great work as always Lau!! 

checking quickly Lauskie x

Also, the first blog is to be replaced with the next one incoming

Hey

Robyn

Ian

 I sent you both the mailer tests. I see the typo in the financial mailer subject, which I've fixed 😬 Let me know what you think. Thanks 🙏 

You did set it to 13 June, but with a specific end date; I think that may have caused their system to go wonky

Lekker! Thanks,

Ian

 (thought I set it to the 13th of June, oops!) Will make sure its live on Thursday :) 

Good to go from my side

Laura

 I've made some changes to the audience and set the campaign group to start on 13 June; seems to have resolved the "conflict"

awesome ! 

Robyn

  We just chatted and I mentioned I was currently working on the boosting campaign for Engagement and he was like: "Oh Yeah!!" 🤗

/ follower growth

Thanks

Laura

 - I also think we need to confirm with Winston before we hit the trigger - when are you chatting to him? If not already done please just double check that we can activate this for awareness

Lekker! Dankie Laura! I'll check it out

I've set the start date for the 13th so we have a bit of time to look at it and make tweaks

Hey

Ian

I've created the Boosting campaign but have some weirdness around the schedule. It says there's a conflict but the dates are the same for the group and the campaign. Could you take a look at that and at the same time check if everything else is as it should be? Thanks
https://www.linkedin.com/campaignmanager/accounts/513095289/campaigns?campaignGroupIds=%5B699531653%5D&campaignIds=%5B313240293%5D

No worries,

Laura

 I will look at this tomorrow morning 

@here I've done some work on the prototype following Winston's feedback, and created a revert link, so we can test internally. if all is good I'll update the link Winston has. But please take a look and let me know if I've missed anything or if you have any feedback. Thanks
Original: https://xd.adobe.com/view/e00d3155-c6b0-4440-aa4b-b5d5591d82f9-b55e/grid
Reverts: https://xd.adobe.com/view/e14e4ce5-2c37-4aae-a10b-62a9d35d549f-b41d/grid

Will share with Winston :)

Looks good thanks

Laura

 

Ian

Robyn

 I created a service content template in a table format here: https://docs.google.com/document/d/1KPASCvUzY7t8uNQI_LfZznpDtJV8-FCsM42P4XyfnRU/edit let me know if that works

eish, it might be the one star rating coming through here - have not forgotten about that - Thanks for the suggestion Ian! 

Yup it's not great if your customers are unsubscribing :/

Oh its in the docs on Base Camp, looks like they are: https://3.basecamp.com/5752477/buckets/36488302/uploads/7192100227

I'm not too sure if Old Mutual is one of their clients, let me check.. can't recall if we received an updated customer list or not

I know the list had some prospects as well so wondering about that - cabs is one of their top clients but only one person unsubscribed so not necessarily something to worry about 

is old mutual a Gikko client?

Laura

 thanks for sharing the unsubscribe list 

Will share with them now! have created the video :D 

Looking good! 

Will do a video walk though quickly

Ready to share with Gikko team: https://xd.adobe.com/view/e00d3155-c6b0-4440-aa4b-b5d5591d82f9-b55e/grid

Sending to Win and Rod

My pics are all 25kb ish

Tech Safari's first image is 2 MB, though - so not sure that holds up

ChatGPT says" Email clipping typically occurs when an email exceeds a certain size limit. For Gmail, this limit is 102 KB. When an email exceeds this limit, Gmail will clip the email and include a link to view the entire message.

haha driving me nuts!

😂 they don't use infobip 

weird though cuz the Tech safari email was like 10x longer...

its in! 

check your inboxes please :)

There! finally!

still chopping off the unsubscribe which I didnt consider at all - sorry Lau - hard to get a newsletter out with all these considerations! 

:) 

Let's just cut it to the bone! 

Oh wait, nvm

The good news is - we have material for two newsletters! 

It's chopping off the unsubscribe, so not ideal :/

Just sent another and its good 

I see it is chopped off but its not chopping off anything significant - maybe okay? 

New one is not chopped off for me x

Even with that removed it's cropping FFS ahh man

Sent another 

You can remove this?

i know! 

Feck

😢 sorry still choppy smurf

Ehh... yea, did something else though, sending now - please let me know 🤞🤞🤞🤞🤞

Laura

fin tech is still chopping off for me - sorry! The only other way to shorten it is to remove the fin tech challenges I guess? 

Thanks

Ian

, let's remove the API security section and move the blogs further up. I can reduce the image heights as well, as well as remove the new design feels while that's still being implemented.

A couple of notes to use or not use: 
- Not sure if we should use the new design elements yet, or if we should save it for the website first
- I'd move the new blog further up – that's our own content, and I think it should take preference over shared content
- Newsletter is still cutting off, so we'll need to shorten it

I think the newsletter is great, julle. 

Sounds good!

Sure, whatever works, please weigh in on the newsletter

Ian

 

Laura

Robyn

 - can we just send them the Google doc for testing purposes? 

so probably need to be logged in etc to see it and dont think they all have access 

they will struggle to check it -  even the preview link is giving me issues 

but mention it requires sign off when you share with Win and team for testing 

also, for the sake of testing publish the blog 

I did get it & its not chopping off 

Did you get the wioder audience mailer?

HAHA ditto!

Ian

Robyn

I resent the mailer tests with the new blog added (which I've now drafted, see here – https://www.gikko.net/?p=6008&preview=true – you need to be logged in to see) It is still too long, and cuts off. My thoughts – we could probably remove mention of the new API security service, which will shorten it. I can also remove some of the imagery

Laura

 fin tech is chopping off at the end - prob coz its too long - defos wait for Ian but I think Winston will ask you to remove the salt reference and that will help you shorten the whole thing 

Looks great

Laura

🙌

Ian

Robyn

this guy should be good to go! https://xd.adobe.com/view/e00d3155-c6b0-4440-aa4b-b5d5591d82f9-b55e/grid

Laura

 how's the prototype coming along - excited to see this one! 

Thanks for the clean up Ian!  defos some peeps who are not that satisfied but majority positive 

https://techsafari.beehiiv.com/p/meta-slides-africas-dms

Meta slides into Africa's DMs

A lesson in distribution for startups

some ideas https://www.gsma.com/solutions-and-impact/connectivity-for-good/mobile-for-development/blog/understanding-ai-for-sustainable-development-in-africa/

No glasses in my list 🤘

no probs - thanks Ian 

Ok, thanks. I think you might have just hidden it. I also tried to delete it now, but not working, so I've also hidden it

Morning Ian, I got rid of the sunglasses one and don't seem to see that - (unless you deleted it) we had a double up when we signed them up last year and I was supposed to delete the glasses one - 

Robyn

Laura

 it looks like we have 2 shared drives for Gikko - which one is the right one? 

Ian

&

Laura

agenda for today - please let me know if there's anything else Gikko agenda 7 May 2024 - Gikko Mobile

I think its cool if people know they need to click the link again so can we say that - add your details and hit download again vibe? Jut worried peeps dont realise they need to do that and then think what is this 

Ok, great. Are you happy with how that experience works? The alternative is that we send them to a landing page on the website to fill in a form and get the download. 

same for me - but the form did come up 

Ian

 – After completing the form the download did not happen, I needed to click the download button again

Getting this form:

Robyn

Laura

can you send yourself a test message from here and let me know if you get the form when you click on the button? 

https://www.linkedin.com/campaignmanager/accounts/513095289/campaigns/305628623/creatives

Laura

please add the brochure to Gikko docs here: Docs & Files - Gikko Mobile 

Ian

 should I let Winston know that you will get the campaign live next week?

Got it sorted! ;) x

this feels like a Thursday problem haha

Laura

- Hi Lau, 

Yes NMB would be good thanks Rodney. 

For the ZITF post please can we go with the NetOne pic - I think it pops and speaks better to our connectivity. However regards the image itself, are you able to put it into a Gikko ‘frame” - ie incorporate our branding into it.

Thank you!

no probs, thanks for the heads up! 

Note from Winston: Florence won't be involved in marketing going forward. Rodney is our man. 

Ok! The FSI Mailer went out and all 113 were sent. I can schedule the wider audience now and that's ready to go tomorrow 🤘

I've set up the FSI mailer to go out from 11 this morning. It will likely finish tomorrow as there are 113 recipients. The second mailer which I'll schedule tomorrow has 149 recipients.

Hey Lau, lets chat now in standup x

Hey 

Robyn

 do you mean schedule the first one for today?

Laura

 I see you said you would schedule the next mailer when the first one is done - do you want to try and schedule it today and see what happens? 

Dankie baie 

I believe so

so if lau tries to schedule on Monday we should be good

No - it means we can only schedule one newsletter at a time

so does that mean we can only have one newsletter till this warm up stuff is over?

Oh wait - I see that error message specifically says you can't launch multiple campaigns while you're still in warmup

Re warmup: 
- What's the size of the wider audience group? If it's too big, we may need to split it up
- If the audience is not bigger than 100 people, it's possible that you just can't schedule the mail, but you should still be able to send it out on the day after the first campaign

Yes, going in at 16h15 xx

Will gooi at 4.30

Can hang fire :) but I know ya'll are going into MSI shortly

Love it thanks so much

Laura

!  I recon you can share with the Gikko team, not sure if Iantjies will have a chance to check today before you need to send  😊

Robyn

just sent the wider industries mailer :) let me know! 🙌 Thank you

Looks great! 

awesome, thanks Lau! 

Sent! Ok, just wrapping up the other industries email, gonna be with you in a bitjie on that.. need to just duplicated and replace the content on fin, then ready to go

yay! gonna send a test momentarily, its busy saving.. quite slow...

perfection! - I think it would be nice if we hooked some prospects seeing as there's definitely a mix of mense 

Robyn

 👆

Gonna do what you mentioned, and include an older blog post in there along with the new one. Found one that is quite fitting. Do t=you think this is enough for the sign up?

I am sure the team are going to be very happy with the newsletter either way - its lovely 

no worries Lau! Just know getting blogs up is a mission for us so want to stick to one even though two is better! x

Happy to do fix that up! thanks for the feedback

Robyn

:) I did forget about the signup page: https://www.gikko.net/sign-up-page/

Sign Up Page - Gikko Mobile Messaging

Enable your customer-focused mobile messaging Download PDF Prefer to fill out the form by hand? No problem! Click the button to d…

Looks great

Laura

my issue is the two blogs at the end - we said we'd use one so we can bank the other one for next month - I am sure they will be happy but we then have to produce another blog next month - we have agreed to one a month, share on social, etc - Not sure if you have already put the second one up for social as well? The plan is one blog on the site, one social post about it, add that blog to the newsletter staggered - we also have a sign up page so maybe we can make one of the buttons go there instead and put one of your other financial blogs into the second blog space

Hey

Ian

Robyn

I've just sent you the test for the financial industry mailer. Please have a look and let me know what you think, any changes? Thanks 

Robyn

 Sorry to keep you waiting, was sorting out sosh. Yes, shame – bitjie confused, there was a lot on the go. I can make it work for the Newsletter!

and Rodney has merged the tasks 

Winston said Lau can use the fsi brochure for fsi newsletter content 

and one generic 

one for financial industry 

we are doing two newsletters

what is supposed to be generic is the newsletter content for the generic one 

Rodney has confused things 

exactly - no its not supposed to be generic 

Or will the second brochure be more generic?? 

For which industry is this? 

'Hi Lau, Rabyn and Ian,

I have drafted the below 'content' for the Brochure for everyone else as discussed. You can then add some flesh to it :-)

HEADLINE - TARGETED COMMUNICATION AND PERSONALIZED EXPERIENCE

Mobile Messaging Solutions across all Industries in Sub Saharan Africa.

On the first page maybe we can put up a sub heading like "Get Connected with your customers anywhere any time".
In the body we can then write something along the line: "In this highly competitive business world communication plays a crucial role in the success of any Enterprise. The Easy and effective Gikko platform is designed to elevate your customer engagement/experience by reaching your valued customers at every touch point on their most preferred channel. Additionally this allows the growth of the organisation by attracting new customers, improving customer loyalty through personalized messaging, a simple follow up or even a thank-you SMS .....etc

Then probably we can also Optimize Marketing Strategies, talking about tracking important metrics to fine tune marketing for better results, through segmentations etc.

The rest of the stuff on page 2 of the FSI brochure is very much relevant/cuts across all industries so we can look to replicate that. Especially on the Gikko Solutions, we can leave the SMS, WhatsApp and Email as is. "

this info feels a bit min to me - fine for the brochure I guess but for the newsletter? We don't have much time so not sure if i should push it back or if we can work some magic with this limited input?

Laura

 - think Rodney has merged the content we need for the newsletter with the content for the brochure because of Winstons comment to use what we have in the fsi brochure for the financial newsletter 

No option to delete the archived contacts, boo

Ahh! let me archive them

I think once you archive it, you might be able to delete it

Don't unsubscribe - because if we ever use Mailchimp again, they'll need to subscribe manually.

Laura

 not sure, but I asked Win to take a look so if you do it, we can just let him know we sorted it out - 

Ian

Robyn

 shoudl I unsubscribe them or archive, there isn't a delete contacts option:

Oh, wait - I found a CSV download option on the audience - got that now, removing the aud

The audience export will come to

Ian

, your inbox

I've exported a couple of reports and the audience incase. But gonna go ahead and remove the audience and let Winston know that he can downgrade it :) - unless thats something I can do, will check.

perfect! 

Yeah, sounds good, maybe publish it on Monday and ask them to look then?

Ian

 Thats not a bad idea!

Just downloaded one report, is this enough to look at: 

Other option is just to delete the audience, then we can keep the Mailchimp account active, and downgrade to a free account

Laura

 none of these guys have access to the site so maybe we should publish it and then share? seems a bit awkward to give them access at this point - no rush, we can share it next week 

I can do that 🙌

Let me have a look quick and see what I can retrieve :)
Side bar: WOuld you mind sharing the draft link to the next vlog, I think it's ready for their eyes :) Ian made it real good 

Laura

 great idea, will you do that for us? I don't think I have access, but if you want, I can access for you and do it? 

Can we maybe download the past 4/5 reports to have those comparisons on hand, then close it. Agree, no reason to keep it otherwise

"Hi Robyn,

We’re paying for mail chimp but now that we’re on with Infobip do you think it’s worth closing our account with MC? From what I have seen they won’t allow us to downgrade to free with our subscriber list. '

can we get rid of the Mailchimp account? I know we wanted to compare stats to the new newsletter stats but other than that, I can't see a reason to keep it?

Ian

  &

Laura

 

We are waiting on win for the AI blog - Ian asked him for a quote from his friend - so either we ditch that idea or the Rod one needs to come in x 

Agreed! The AI blog is drafted on the site, so we can make that live once edited anytime, but will be nice to queue in Rods blog as well. 

Laura

&

Ian

 I think we should pick what we like for the new blog so we can get Rodneys blog up and start planning the next - we are heading into mid April so want to try and get some stuff done even if we go a bit rogue visuals can be edited later + I think they will love the change you are suggesting Lau 

Ok if I skip this meeting

Robyn

Laura

 ?

Hey

Laura

 I found my agenda sitting as a draft so that's why you could not see the planning I did - sorry about that - I have changed that agenda to the 23rd of April and our agenda for today is the latest post which focuses on the questions we have to move forward on our work for Q2

Ok! Thanks for the context

Some of these fixes happened - not all 

H1 headings are not optimised with keywords - NB. product offering |  |  |
Landing page copy is not optimised with keywords |  |  |
FAQ page has multiples of the same question |  |  |
Spelling mistakes |  |  | 
Product pages all have same write up in banner image - this should be uniquely optimised and tailored for each page |  |  | 
Full Product Offering, Download Manual and Quick User Guide = All have same H1 |  |  | 
Download Manual and Quick User Guide look to be the same page? |  |  | 
Make all pdfs into landing pages so Google can read and index |  |  | 
|  |  | 

The recommendations from Lara - we definitely have the PDF downloads on the list to do - but has not happened yet 

Pleasure! 

Ahh! Thanks ,

Robyn

-skie 

* where all blogs that were there in July can be found x

Lauskie. as discussed this morning. The Gikko Content audit where all blogs that were in place at that point (July last year) https://docs.google.com/spreadsheets/d/1jBswEAXXk8x91MwvPzuFaXpaWS2iVadmn9qqp_sSeI4/edit#gid=0

Gikko | Keyword Research & Metadata

Keywords Category,Keyword,Avg. monthly searches Email,email campaigns,90 Email,email marketing software,90 Email,email marketing…

excellent work Lau - ! thanks for pushing so hard to get it done! 

Let's gooi! please do share

Robyn

 ! Tahnk you

All good from my side

Laura

I love the report! I feel like we can share it today if we are all happy so if possible

Ian

 give that guy an eyeball - sorry to be so pushy but know its nearing the end of the day and don't want to miss the boat 

The fields are there, but we need to check how it links with the list we upload when we create the newsletter. I haven't done it before but I assume we'll be able to figure it out. 

Thanks Ian, so what did you want to troubleshoot here? Please clarify 

Both of them have the name merge tag available, so we should be good

*drag and drop builder 

Thanks

Ian

 so we should ask James why the builder has no name tag and what he can do to help fix this problem? 

This is using one of the predesigned templates

The above is using the drag and drop builder

How to add merge tags in Infobip portal (will need some troubleshooting)

and crm being the critical piece here 

Thanks Ian! Thought so - we can target people who behave in a certain way but we cannot see who they are specifically without them giving us that permission through a contact of sorts. Got it 

We can't see personally identifiable info on Google Analytics. So short answer, no :) 

Using a CRM like Fresh or HubSpot, we would be able to collect some data, but we would always need a first interaction from the potential customer before we can capture any useful data. 

Ian

an usual request here - this is a targeting effort when using google ads I am guessing ?- retargeting the people who look your ads vs you can see who is looking at your site and reach out to them which would be an invasion of privacy I imagine 

Quick one - In terms of Analytics, is there a way we can get information on who is hitting our website and the pages they are looking at so we can reach out to them (discreetly :-) (something similar to what Techtarget does, getting to find out who is researching about us and so forth).  

yay! We also getting feedback on the blog so have asked Ian to look at that tomorrow - want to give Win time to get all this thought out - ✨

SUCCESS 🤩

Hey

Robyn

 will take a look in a bitjie, sorry to keep you waiting – just in the Valley flow and wanna wrap up then grab some food before I take a look!

https://docs.google.com/spreadsheets/d/19HFbAS4qy3IFBgTm-eJfc8b55MCTb56kT_JP1Mm-OKM/edit#gid=635687737 -

Laura

 I duplicated your tab so you still have the original and tidied up the thoughts in the way I thought it makes sense - please check when you have a moment. I know we are busy so happy to share with Gikko on Friday 

Ian

&

Laura

I am still updating the doc but wanted to get a framework for the blog in place - I used gemini (the new name for bard ) and went about the topic in this way: AI PROMPTS ETC: https://docs.google.com/document/d/1rB21czQzvqa86oN3jPGBEarumbNVKYsETI6kF7jdUfA/edit And took that and put it on this template https://docs.google.com/document/d/11Cotfx_sIA-HvwfNtG1Bh3AJ_xqW2SB33gXwT1rOVYc/edit  what do you think? Don't hold back, I am not sensitive about feedback ! Trying to see if the format serves us - I only edited the end of the blog, the rest is gemini - you will see my cheese to try and end it haha - let me know! 

on it! xxx

Thanks

Robyn

 That's perfect!!

ps no worries at all, it was not possible to complete all the work yesterday

Hey Lau, happy to help and will do it on our spreadsheet and once we have it sorted, we move it to the social - happy? 

Hey

Robyn

! sorry, I haven't gotten to cleaning that up yet! do you mind adding some structure and passing it back to me to check? I think if we give it to them as it is, that will probably be difficult to follow our thinkinglings haha! And we agreed to add it to the Social spreadsheet,hey? to keep them out the kitchen... I wonder if we can work it into the sheet they already have and just rework some of the row headings as needed? https://docs.google.com/spreadsheets/d/1slNrJoenkSJpG4qTKowPzjrXFxVSdPx81R9SCPzEPBw/edit#gid=1183163511&range=A1:I1

Laura

 I want to reach out to Win and team about the blogs - can I put the framework together that we spoke about yesterday and share with you for sign off vs you doing it all? Please let me know and I will sort this quickly - if not, we can do this on Friday if you prefer> Please let me know 

Nothing to worry about, but note that not all mails will be delivered at once

Hey

Ian

 I'm busy scheduling the mailer and saw this warning pop up, is it something to worry about? 

Robyn

 yes, I think this is great. Would you check in with Winston and Florence if they're happy to go with this? 

Laura

talking about the this 👆

Dankie!

Robyn

I think we're missing each other. Quick chat here? https://meet.google.com/crk-drfv-wzx

Do you think its okay to add people who have not signed up for a newsletter to the database?

I think it would be a mix of people who signed up (if they have a newsletter signup) and existing clients' email addresses

How does this work

Ian

 don't they need to sign up to the newsletter vs being added? Is there something we can give the team to get the new contacts in?

Winston and Florence will need to update that database with the latest contacts. I think the last mailer went out almost a year ago? 

Finally got there and don't have permission 

Thanks Lau, i am also having weird connection issues on random things so we can try again later x

I'm in the Gikko profile and trying to export the contact list

Robyn

 but it's just spinning beachballs.. Will give it another try

Robyn

 Thanks! Let me get into Mailchimp and will check if I have access to Gikko quick

Laura

this is so great, thank you - I hvae asked the team to get the info to us by tomorrow close of business ideally.

Ian

 we dont have a view on the email platform so we still need to figure out how to build a newsletter in there? Is this something you can handover to lau to do on Monday or how is that part going to work? Also, do we have the contacts to download? I am guessing we need to get this off mailchimp - do we have what we need for this?

I've created a working doc for us to get the newsletter ball rolling. I will share this with Gikko for their input: https://docs.google.com/document/d/11xveJtA2u_wu1IXJNEBHW_pDzJqdmYbdg7wKdcStg2g/edit

Thanks Lau! 

Lovely Robs, especially in the Zim context ~ how can AI improve quality of business ops etc.

Laura

&

Ian

I wanted to chat about content next week but realise that its too late if we want want a new write up for the newsletter - i had a dig around to see what we could write about and infobip is all about AI right now. I think we can write about AI and its ability to super charge mobile coms, stuff that is happening in the world. I dont think gikko has anything AI going on? but we could frame it in the world of technology and latest trends vs we offer this - what do you think? https://www.infobip.com/news/moving-into-the-year-of-ai-adoption. https://www.infobip.com/news. 

News

Discover the latest news about Infobip. Explore our newsroom for press releases, trending topics, and recent press highlights.

Moving into the Year of AI Adoption

Moving into the Year of AI Adoption

thank you! 

The email address has been updated

thanks so much! 

Hey Robz, will do that right now.

Dylan

please will you update the sign up page email address to go to sales@gikko.net Thanks so much!