Robyn why are we adding the signup form to Infobip? It might be better if James continues to manage the list of active customers; some of these signups might not become active, or there may be people who misunderstand what the form is about. 

What do you think? 

Ian I think we can discuss it with them but sign ups go into Infobip manually at the moment - we told him we'd look at automating it but its possible that we have people confused if we drive sign ups in future. 

I am happy to speak to the team in our next chat and see what makes sense for them. Also, now that we have a newsletter, that list is separate from needing to communicate with people who have signed up and now have an issue so perhaps we can consider a step later in the process where people get added or we should consider adding consent to the current form as that's the piece that's missing for me 

Great thanks Robyn . For me there are two steps:

I assumed you were talking about step #2, and I don't think we should do that until we have figured out how to do step #1. For that, we need James's support to see how we can automatically create accounts on the Gikko portal. That's not something we can do. 

Thanks Ian  we're on the same page so I am assigning this task to me to chat more